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FAQ
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What are your opening hours?Our customer service is available Monday through Saturday, 9 to 17hrs. We are closed on Sundays and public holidays. If you send us a message outside of these times we will get back to you as soon as possible.
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Do you sell gift cards?Yes, we do! You can buy a digital gift card online that will be sent to the email address provided.
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Do you deliver nationwide?Yes, we do! We can deliver nationwide at a fee. Typically, it takes 2-3 business days. We use the delivery companies available in Zambia.
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Can I pick up my online order?Pick-up options are available in Lusaka only. Current pick-up points are East Park Mall, Levy Mall, Manda Hill, and Centro Mall.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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